Privacy Policy
How we collect, use, and protect your information
Last updated: June 2026
Operator and contact
Operator brand: GREATSILKTRAILS (curated Silk Road platform). Privacy and booking requests: hello@greatsilktrails.com. Phone: +998 71 200 45 67.
Registered legal entity name, country of registration, company number, and governing law for each booking are stated on the written confirmation and invoice issued before any deposit is due. Until that confirmation, website enquiries do not form a paid contract.
Information We Collect
When you submit a booking inquiry, we collect your name, email address, optional phone number, selected tour, message content, and browser locale. We use this solely to respond to your request and prepare a travel proposal.
We do not sell personal data to third parties. Payment details, when collected, are processed by licensed payment providers and are not stored on our servers.
How We Use Your Data
Inquiry data is stored securely and used to confirm availability, send itineraries, and communicate before, during, and after your trip. With your consent we may send occasional travel inspiration — you can unsubscribe at any time.
We may share necessary contact details with local ground partners (hotels, guides, transport) solely to deliver the services you booked.
Your Rights
You may request access, correction, or deletion of your personal data by emailing hello@greatsilktrails.com. We respond within 30 days.
If you are in the EU or UK, you have additional rights under GDPR including data portability and the right to lodge a complaint with your supervisory authority.